{"id":7080,"date":"2026-04-16T15:31:09","date_gmt":"2026-04-16T12:31:09","guid":{"rendered":"https:\/\/thrakon.devlh.com\/texniki-ypostirixi\/"},"modified":"2026-04-16T17:21:39","modified_gmt":"2026-04-16T14:21:39","slug":"texniki-ypostirixi","status":"publish","type":"page","link":"https:\/\/thrakon.devlh.com\/fr\/services\/texniki-ypostirixi\/","title":{"rendered":"Support technique"},"content":{"rendered":"\n<p><\/p>\n\n\n\n\t<section id=\"title-description\"\n\t\t\t class=\"title-description section-full-width py-16\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"max-w-[1000px] mx-auto\">\n\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-10\">\n\t\t\t\t\t<div class=\"typography\"><p>Dans le cadre d\u2019un march\u00e9 en constante \u00e9volution et hautement concurrentiel, comme celui des mat\u00e9riaux de construction, le soutien technique apr\u00e8s-vente est l\u2019un des \u00e9l\u00e9ments les plus importants de la valeur ajout\u00e9e d\u2019un produit. La norme et la qualit\u00e9 de ces services contribuent \u00e0 la soci\u00e9t\u00e9 de prestige et la s\u00e9curit\u00e9 dans la perception des consommateurs. Thrakon reconna\u00eet l\u2019importance du service et d\u00e9di\u00e9 apr\u00e8s-vente \u00e0 fournir des solutions int\u00e9gr\u00e9es et des conseils par des ing\u00e9nieurs sp\u00e9cialis\u00e9s et de techniciens exp\u00e9riment\u00e9s, dans le cadre de ses efforts pour \u00eatre du c\u00f4t\u00e9 de ses clients \u00e0 chaque moment, de cette fa\u00e7on de maintenir un sens \u00e9lev\u00e9 de responsabilit\u00e9. Les services offerts sont d\u00e9crits ci-dessous.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\n<section id=\"list-title-description\"\n\t\t class=\"list-txt-desc section-full-width\">\n\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"list-text-desc-boxes grid gap-4 lg:grid-cols-[482px_minmax(0,900px)] grid-cols-1 justify-between py-[35px]\">\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"h6 px-10\">Formation des \u00e9quipes de travail<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-4 px-10\">\n\t\t\t\t\t\t\t<div class=\"typography\">\n\t\t\t\t\t\t\t\t<p>Nos techniciens faire la formation de vos \u00e9quipes travaillant sur place pour toutes les m\u00e9thodes d\u2019application des produits de notre soci\u00e9t\u00e9.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"list-text-desc-boxes grid gap-4 lg:grid-cols-[482px_minmax(0,900px)] grid-cols-1 justify-between py-[35px]\">\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"h6 px-10\">Instructions pour les ing\u00e9nieurs et les entreprises techniques<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-4 px-10\">\n\t\t\t\t\t\t\t<div class=\"typography\">\n\t\t\t\t\t\t\t\t<p>Les instructions sont ex\u00e9cut\u00e9es par des pr\u00e9sentations ou dans vos bureaux ou \u00e0 notre si\u00e8ge social.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"list-text-desc-boxes grid gap-4 lg:grid-cols-[482px_minmax(0,900px)] grid-cols-1 justify-between py-[35px]\">\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"h6 px-10\">Organisation de s\u00e9minaires<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-4 px-10\">\n\t\t\t\t\t\t\t<div class=\"typography\">\n\t\t\t\t\t\t\t\t<p>Notre soci\u00e9t\u00e9 organise des s\u00e9minaires gratuits qui ont lieu dans les locaux des clients, des h\u00f4tels ou au si\u00e8ge social de notre soci\u00e9t\u00e9.<br \/>\nToute personne int\u00e9ress\u00e9e peut librement communiquer avec notre service technique et demander un prochain s\u00e9minaire.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"list-text-desc-boxes grid gap-4 lg:grid-cols-[482px_minmax(0,900px)] grid-cols-1 justify-between py-[35px]\">\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"h6 px-10\">Fournir des solutions techniques et articles sp\u00e9cialis\u00e9s<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-4 px-10\">\n\t\t\t\t\t\t\t<div class=\"typography\">\n\t\t\t\t\t\t\t\t<p>Les ing\u00e9nieurs de notre entreprise r\u00e9pondent \u00e0 vos questions et de recommander des solutions sp\u00e9cifiques aux probl\u00e8mes qui se produisent sur le site.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"list-text-desc-boxes grid gap-4 lg:grid-cols-[482px_minmax(0,900px)] grid-cols-1 justify-between py-[35px]\">\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"h6 px-10\">Diagnostic et r\u00e9solution de probl\u00e8mes<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-4 px-10\">\n\t\t\t\t\t\t\t<div class=\"typography\">\n\t\t\t\t\t\t\t\t<p>Le service technique est toujours \u00e0 port\u00e9e de main aux clients afin d\u2019\u00e9valuer et diagnostiquer les probl\u00e8mes qui se produisent sur le site pendant et apr\u00e8s l\u2019application de nos produits, ce qui indique la fa\u00e7on appropri\u00e9e de les r\u00e9soudre.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"list-text-desc-boxes grid gap-4 lg:grid-cols-[482px_minmax(0,900px)] grid-cols-1 justify-between py-[35px]\">\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"h6 px-10\">Assistance t\u00e9l\u00e9phonique<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-4 px-10\">\n\t\t\t\t\t\t\t<div class=\"typography\">\n\t\t\t\t\t\t\t\t<p>D\u00e9partement de l\u2019assistance t\u00e9l\u00e9phonique est ouvert du lundi au vendredi de 9: 00-17: 00 h et offre des informations sur nos produits et r\u00e9pond \u00e0 toutes vos questions techniques. Si vous avez des questions au sujet de nos s\u00e9minaires et que vous voulez participer \u00e0 l\u2019un des s\u00e9minaires prochain, contactez-nous s\u2019il vous pla\u00eet.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"list-text-desc-boxes grid gap-4 lg:grid-cols-[482px_minmax(0,900px)] grid-cols-1 justify-between py-[35px]\">\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"h6 px-10\">THRAKON Greece S.A.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col gap-4 px-10\">\n\t\t\t\t\t\t\t<div class=\"typography\">\n\t\t\t\t\t\t\t\t<section id=\"main_body\" class=\"page\">\n<div class=\"center\">\n<div class=\"content_container\">\n<section class=\"content\">Greece, 176 71 Athens<br \/>\n130, Syngrou Avenue,<br \/>\nTel: +30 210 363 35 12-13<br \/>\nFax : +30 210 364 02 30<br \/>\nE-mail:\u00a0<a href=\"mailto:info@thrakon.gr\">info@thrakon.gr<\/a><\/p>\n<\/section>\n<div class=\"clr\"><\/div>\n<\/div>\n<\/div>\n<\/section>\n<footer>\n<section id=\"support\">\n<div class=\"center\"><\/div>\n<\/section>\n<\/footer>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":7078,"parent":7170,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-hero.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7080","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/thrakon.devlh.com\/fr\/wp-json\/wp\/v2\/pages\/7080","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thrakon.devlh.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thrakon.devlh.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thrakon.devlh.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thrakon.devlh.com\/fr\/wp-json\/wp\/v2\/comments?post=7080"}],"version-history":[{"count":1,"href":"https:\/\/thrakon.devlh.com\/fr\/wp-json\/wp\/v2\/pages\/7080\/revisions"}],"predecessor-version":[{"id":7086,"href":"https:\/\/thrakon.devlh.com\/fr\/wp-json\/wp\/v2\/pages\/7080\/revisions\/7086"}],"up":[{"embeddable":true,"href":"https:\/\/thrakon.devlh.com\/fr\/wp-json\/wp\/v2\/pages\/7170"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/thrakon.devlh.com\/fr\/wp-json\/wp\/v2\/media\/7078"}],"wp:attachment":[{"href":"https:\/\/thrakon.devlh.com\/fr\/wp-json\/wp\/v2\/media?parent=7080"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}